BMOC Inc

Job Title: Maintenance Manager

Location: Madison, WI 

Reports To: Director of Maintenance 

Supervises: Maintenance Supervisor and Technicians

Position Overview:

BMOC is seeking a high-performing Maintenance Manager to oversee and elevate our field maintenance operations. This individual will play a key role in ensuring the safety, reliability, and appearance of our portfolio in Madison WI. The Maintenance Manager will report to the Director of Maintenance, while managing the Maintenance Supervisor and front-line technicians.

The ideal candidate will bring strong leadership and hands-on maintenance expertise, demonstrate the ability to collaborate cross-functionally with Property Management and Accounting teams, and take a strategic, systems-minded approach to preventive maintenance, budgeting, training, and vendor management.

Key Responsibilities:

Team Leadership & Development

• Manage, mentor, and develop a team of maintenance supervisors and technicians.
• Oversee the in-house custodian service.
• Drive accountability and performance through clear expectations, routine check-ins, and KPIs.
• Lead regular maintenance and custodian team meetings, site walks, and job training.
• Serve as a leadership bridge between executive oversight and field operations.

Operational Oversight

• Supervise the timely completion of all work orders, preventive maintenance, and unit turns.
• Provide technical expertise on HVAC, electrical, plumbing, and general building systems.
• Ensure all properties maintain excellent curb appeal, safety, and functionality.
• Respond as needed to escalated maintenance issues or emergencies.

Strategic Planning & Execution

• Partner with Director of Maintenance and executive leadership to transition long-term responsibilities.
• Evaluate maintenance systems and propose efficiency or technology.
• Lead seasonal planning and capital project execution in collaboration with Property Management.
• Support due diligence and onboarding of new assets or properties under management.

Cross-Functional Collaboration

• Work closely with Property Management to align maintenance and cleaning priorities with leasing timelines and resident satisfaction.
• Partner with Property Management and Accounting on budgeting, expense control, inventory management, and vendor payments.
• Serve as the maintenance point of contact for special projects and large-scale renovations.

Budgeting, Procurement & Vendor Management

• Assist with annual maintenance budgets and track monthly performance.
• Approve and monitor supply purchasing and ensure inventory control across sites.
• Oversee external contractors and ensure proper scope, timeline, and quality control.

Compliance & Safety

• Enforce OSHA and building code compliance across all properties.
• Conduct routine safety audits and ensure proper documentation and reporting.
• Maintain records of inspections, warranties, and equipment maintenance logs.

Qualifications:

Education & Certifications:

• High school diploma or GED required.
• Technical certification in HVAC, plumbing, or electrical preferred.
• OSHA or safety-related certification a plus.

Experience:

• Minimum 7–10 years in property or facilities maintenance.
• Minimum 3 years in a supervisory or managerial role, preferably in a multi-site or residential housing environment.
• Experience overseeing a team through leadership transition or organizational growth is highly desirable.

Skills:

• Superior leadership, coaching, and communication skills.
• Proficiency in Entrata, CMMS, or similar maintenance platforms.
• Strong problem-solving ability with a bias for action and follow-through.
• Clear understanding of cost controls, bidding, and budget responsibility.
• Ability to read blueprints and technical manuals.

Other Requirements:

• Valid driver’s license and clean driving record.
• Ability to work flexible hours and respond to emergencies when needed.
• Physical ability to lift 75 lbs, climb ladders, and perform field work as needed.